From the Desk of
Dear Friends and Neighbors,
This site is intended to provide useful information regarding "All Things Deerwood."
Gianni Arcaini - DIA At-Large Board Member
Excerpt / Abstract from Post Orders Regulating Access Control
(The following summarizes the resident-facing rules, procedures, and guidelines derived from the official Access Control Post Orders. Operational, supervisory, and confidential instructions have been removed.)
1. Gate Contact Information
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Southside Gate: 904-329-2458
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Baymeadows Gate: 904-642-1633
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Emergency: 911
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JSO Non-Emergency: 904-630-0500
2. Access Control Overview
Deerwood's security partner is First Coast Security (FCS) for gate operations and patrol. All visitors must be verified; audio and video recording is active at both gates.
3. Visitor Access Requirements
All visitors must be pre-authorized in the EIQ Connect App or by phone.All guests must present a valid U.S. driver’s license, passport, or military ID.If a guest is not pre-registered and the resident cannot be reached by phone to verify the (unregistered) guest, the visitor will be turned around.
4. Automated Guest Entry (VoicePass)
Residents can authorize guests through the automated system by calling the
VoicePass number: 866-651-5033.
Please note that the call must be made from the phone number you registered as your primary number. Using this system, guests can only be authorized for the same day or the following day.
5. RFID Access Tag Rules
Residents
Issued Mon–Fri, 9 AM–5 PM at Baymeadows
Gate. $10 per tag (check payable to DIA). Vehicle registration required.
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Resident Lane Use
Only cars with RFID tags may use the resident lane.
If the tag fails, identity is verified and entry is granted.
Household Employees
(housekeepers, nannies, caregivers)
Annual RFID fee: $30
Valid U.S. driver’s license required
Resident approval and application required
DCC Members
Tags issued only with authorization from DCC Management.
6. Delivery Services With 24/7 Access
Constructive feedback is always welcome and helps Deerwood continue to improve security, safety, and quality of life for all residents.
​​📞 Call or Text: (904) 612-0310
